Case Studies

The ARO Tenders teams has been successfully delivering and winning bids for our clients for over three years.

With the ability to write winning bids of all sizes across all business sectors, we pride ourselves in our commitment to delivering extremely high quality work, providing clients with true value for money and maximising their opportunities for business growth. Our ability to deliver to this commitment is evidenced by our multiple ongoing client relationships which sees over 90 percent of our work being repeat business.

Transport Infrastructure

North East Link Project

Issuing Organisation: Victorian Government

Date: 2020 – 2021

Value: $15bn

Bid Overview: North East Link is the biggest road transport project in Victoria’s history – completing the missing link in Melbourne’s freeway network. As lead bid writer for the Service Contractor on this legacy project, our team are drawing upon their extensive maintenance and PPP experience to support both the maintenance contractor responses and maintenance components within the designer and constructor responses.

Services Provided: Bid Writing

MRPV Road Construction Panel

Issuing Organisation: Major Road Projects Victoria

Date: 2020

Value: $400m

Bid Overview: ARO Tenders were asked to join the client team in a Bid Manager capacity. The bid was successfully delivered within a short timeframe considering the value of the project. Working with the client as one team, ARO Tenders assisted in leading the client to success, with the client becoming a key panel member with an initial five year tenure.

Services Provided: Bid Management

Utilities

West Camden Water Recycling Plant Amplification

Issuing Organisation: Sydney Water Corporation

Date: 2020

Value: $130m

Bid Overview: Sydney Water were seeking a Tier 1 contractor to provide Stage A Design and Target Cost Development for the amplification of the existing Water Recycling Plant in West Camden, NSW. ARO Tenders provided multiple bid resources including senior strategic advice and reviews throughout the process. We were an integrated part of the clients bid team – and ultimately our client were awarded the contract.

Services Provided: Strategy Development, Bid Reviews, Bid Writing and Editing

Design and Construction of Water and Sewer Network Renewals

Issuing Organisation: City West Water

Date: 2020

Value: $75m 

Bid Overview: City West Water (CWW) were seeking an experienced service provider to deliver their annual program of Network Renewals which included the D&C, replacement and/or rehabilitation of water and sewer pipelines across the CWW service area. Again, ARO Tenders provided multiple bid resources and worked closely with the bid team and incumbent project team to provide a compliant, compelling bid response – leading to another win for one of our long-term clients.

Services Provided: Strategy Development, Bid Reviews, Bid Writing and Editing

Cleaning

Provision of State-wide DJPR Facilities and Fleet Vehicle Cleaning Services

Issuing Organisation: Victoria State Government: Department of Jobs, Precincts and Regions

Date: 2020

Value: $26m

Bid Overview: ARO Tenders led, developed and delivered this winning bid for a first time cleaning client. As a flagship contract, this tender was a must-win. With our team working closely with the client’s senior management and operational teams, not only was the client successful in retaining the contract, they were also awarded an increase of scope and substantial margin increase (gained through effectively demonstrating superior value for money). Feedback from DJPR was that this was one of the best tender responses they had ever seen.

Services Provided: Strategy Development, Bid Management, Bid Writing, Editing and Reviews

Victorian Schools Cleaning

Issuing Organisation: Department of Education and Training

Date: 2017

Value: $150m p.a.

Bid Overview: ARO Tenders provided strategic bid management and strategic project advice for this Victorian cleaning tender, successfully coordinating and leading a large tender team.  ARO Tenders guided contributors to ensure the bid was in full compliance with the department’s regulations, providing bronze, silver and gold reviews to ensure the bid exceeded the expected standards. This resulting in the client successfully securing a five-year contract.

Services Provided: Bid Management

Facilities Maintenance

NSW Whole of Government Facilities Management Service Contract

Issuing Organisation:NSW Government

Date: 2017

Value: $650m

Bid Overview: ARO Tenders provided comprehensive bid management for this major facilities maintenance tender, successfully coordinating and leading the bid team to success. ARO Tenders guided the team to ensure full compliance with government standards and that the response scored highly and adhered to the governments criteria. This resulted in a successful tender award, with our client securing the contract with an increase of scope (from 3 regions to 4) and a five-year tenure.

Services Provided: Bid Management, Bid Strategy, Senior Bid Reviews

Facilities Management Contract

Issuing Organisation:: 7-Eleven

Date: 2018

Value: $6m p.a.

Bid Overview: 7-Eleven were seeking a managing contractor to maintain their portfolio of nationwide stores and fuels assets. Working within the client office ARO Tenders provided invaluable project and bid strategic insight and support. Paired with comprehensive workshops and reviews, this approach lead to a major win for one of our long-term clients.

Services Provided: Bid Management, Bid Writing, Strategy, Reviews

Government & Public Sector

NSW Whole of Government Facilities Management Service Contract

Issuing Organisation: NSW Government

Date: 2017

Value: $650m

Bid Overview: ARO Tenders provided comprehensive bid management for this facilities maintenance tender, successfully coordinating and leading the bid team to success. ARO Tenders guided the team to ensure full compliance with government standards and that the response scored highly and adhered to the governments criteria. This resulted in a successful tender award with the client securing the contract with extended scope and a five-year tenure.

Services Provided: Bid Management, Bid Strategy, Senior Bid Reviews

Victorian Schools Cleaning

Issuing Organisation: Department of Education and Training

Date: 2017

Value: $150m p.a.

Bid Overview: ARO Tenders provided strategic bid management and strategic project advice for this Victorian cleaning tender, successfully coordinating and leading a large tender team.  ARO Tenders guided contributors to ensure the bid was in full compliance with the department’s regulations, providing bronze, silver and gold reviews to ensure the bid exceeded the expected standards. This resulting in the client successfully securing a five-year contract.

Services Provided: Bid Management

Higher Education

RMIT Facilities Management Contract

Issuing Organisation: RMIT University

Date: 2017

Value: $400m

Bid Overview: ARO Tenders providing comprehensive bid writing services to a Tier 1 FM service provider. Delivering the role of lead bid writer, ARO Tenders worked closely with the Business Development Manager, Bid Manager and estimators to produce responses which specifically highlighted the clients experience and understanding of operating in a complex university campus environment.

Services Provided: Bid Writing Lead, Strategic Advice

Facilities Management Contract

Issuing Organisation: University of Tasmania

Date: 2017

Value: $120m

Bid Overview: ARO Tenders worked closely with a repeat client to successfully secure a tender to provide facilities maintenance to the University of Tasmania. The role involved comprehensive bid management including holding strategy workshops, guiding a team of bid writers and providing reviews to ensure a competitive, compelling bid was produced. The client successfully secured the contract which had a 30-year tenure.

Services Provided: Bid Management, Bid Writing Lead